Voice Support
For organizations that rely on voice solutions, the quality of customer service can make or break their reputation. As one of the leading providers of blended contact centre solutions, Global Dial offers inbound, outbound and technical support from a 24/7 call centre that makes your customers feel like they are the most important person in the world. This ensures that your business is ‘always on and moves you ahead of your competition. Unlike other call centre companies, we combine service with technology for blended solutions that enhance customer satisfaction. Global Dial offers you customized call centre outsourcing and contact centre services with the highest staffing availability, state-of-the-art technology, excellent call recording services and competitive rate cards.
The services included;
- General Inquiries
- Billing Queries
- Order Taking
- Customer Issues
- Product Information
- Tele Verification
- Feedback survey