Travel
Experience in orchestrating travel capabilities
Data-driven customer support services for travel and hospitality help you achieve success. Our enterprise-level contact centre and CRM solutions save the contacts, serve customers quickly, target sales more accurately, and manage the entire process more efficiently than ever. As a leading customer support service provider in the travel industry, we provide holistic customer support that helps our clients get an edge over the competition.
Our services include:
- Booking/Reservations
- Escalation Handling
- Customer Service
- Cancellation
- Refund
- Helpdesk
- Itinerary Research and Planning
- Email processing and Chat Support
- Customer Satisfaction Surveys
- Queue Processing
- CSAT Analysis
- Loyalty Program Management