Travel

Experience in orchestrating travel capabilities
Data-driven customer support services for travel and hospitality help you achieve success. Our enterprise-level contact centre and CRM solutions save the contacts, serve customers quickly, target sales more accurately, and manage the entire process more efficiently than ever. As a leading customer support service provider in the travel industry, we provide holistic customer support that helps our clients get an edge over the competition. Our services include:
  • Booking/Reservations
  • Escalation Handling
  • Customer Service
  • Cancellation
  • Refund
  • Helpdesk
  • Itinerary Research and Planning
  • Email processing and Chat Support
  • Customer Satisfaction Surveys
  • Queue Processing
  • CSAT Analysis
  • Loyalty Program Management

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